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FAQ

Q. Where are you?

A. We are located in Monaghan at 7 Mall Road, H18 K060.

Q. Is there parking?

A. Yes and plenty of it! As you drive by the studio there is metered parking directly outside the door. 

Q. Are you wheelchair accessible?

A. Yes! There are no steps or stairs into, or leading in to, our building and there is plenty of space to get around in a wheelchair. We are all on one level though if you have any special requirements or would like to make sure our building fits your personal needs, don’t hesitate to get in touch just to be sure.

Q. What type of photography do you specialise in?

A. We are Family and Children Specialists. We also welcome dogs as part of the family.  Visit our Galleries for examples.

Q. Do you do images on disk or USB?

A. No. As a fine art portrait studio our desire is to produce works of portrait art to display on your walls to enjoy every day and not left languishing in a drawer. All our work is fully framed either in traditional style with glass and mounts or in more contemporary frameless products.

Q. When do you offer sessions?

A. We offer sessions all throughout the week including weekends, though it depends on what type of shoot you were looking for. We recommend getting in touch to find out what time slot works best.

Q. Why do I have to pay a booking deposit?

A. Being a small family business, our time is valuable and limited and we can only book a finite number into our day. We are very fortunate to have wonderful clients who are considerate, but we have had a few no shows over the years, so that’s the purpose of this booking fee. It is fully refundable at your Ordering Appointment or it can just be applied as studio credit to your invoice if you prefer. If you are unable to make the agreed appointment then please let us know and as long as we have been given 72hrs notice, we can reschedule your appointment and you will not forfeit this booking fee.

Q. How do I book in?

A. Give us a call at the studio on 047 71144 

Q. Do you offer gift vouchers?

A. Yes, we do! You can find them here: https://www.suzannetoal.com/Vouchers/  These are e-vouchers so if you would like to receive a physical voucher to give someone as a gift, please let us know.

Q. When can I come back to see my photos?

A. Your photographer will book you in for your ordering appointment on the day of your session, we have slots available on weekends and weekdays so we can find a date and time that suits you best. Your images will be ready to view about a week after your session. If you can, we do recommend bringing along any relatives who might like to see them too as this is the best opportunity to get the full effect of your photos.

Q. My child has additional needs, can you accommodate that?

A. We absolutely can, Suzanne has a lot of first-hand experience with children with additional needs and has found many ways to help bring them out of their shell and make them feel comfortable. If you would like to speak to Suzanne about your child’s needs give us a call  to tell her more.

Q. What should we wear?

A. If you wish please bring a couple of outfits for different looks. We do encourage any items which represent your family and can help us create a more personal portrait to you. Please ask if you are in any doubt. You will be sent a guide on booking your session.

Q. How long does the session take?

A. We allow 1 hour in the studio from arrival to departure. We ask you to bring your diary to the portrait session as we need you to return to the studio for your ordering appointment which also takes 1 hour.

Q. How much are extra photographs?

A. Everything we supply is fully finished and framed ready to hang on the wall or stand on a desk. Our desk portraits start from only €99 and our wall hanging artworks start at €299. As we work on an à la carte menu you can simply purchase as many or as little as you wish with no tied packages.

Q. Who owns the copyright?

A. Suzanne Toal Photography owns the copyright on all of our images. If you would like to speak to us about any commercial use of our images please call us on 047 71144.

Q. I feel self-conscious in front of the camera, what advice can you give me?

A. We are here to guide you through the process. If you have any specific questions please get in touch. We have many years of experience and we will put you at ease and use our expert knowledge of poses and lighting to make you look amazing. 

Q. Can we combine our vouchers?

A. Unfortunately not – it's strictly one voucher per family / household per year.

Q. Can I view my images straight after the photoshoot?

A. Unfortunately not, we work through the images to show you the best of the best! Once your images have been taken, they are creatively edited, adding a touch of digital magic, this normally takes our experienced editor a couple of hours.

Q. What is Wall Art?

A. If you see photos as something you look through on your computer or phone, or to be added on to a USB and hidden away in a drawer, then perhaps we're not the right photographers for you! We believe your images are art pieces and should be proudly displayed on your wall or lovingly presented in our albums. The photographs will be in your family for generations and we want your stunning Suzanne Toal Photography portraits to be proudly displayed for years to come.

Q. Do you deliver?

A. Most clients do collect from the studio, as you know the courier or postman can be rather heavy handed and we can't be responsible for damaged goods this way. Collections are normally made in person so we can go through your order with you and ensure your complete satisfaction, however we are happy to accommodate any requests. 

Q. When can we come back in for another session?

A. We would of course love to have you back in, it is one voucher per 12-month period, but we recommend you see us very 2-3 years to capture the different stages of childhood and family life. 

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